Last Updated: September 19, 2026
Effective Date: September 19, 2026
We handle all customer inquiries directly from our Kannapolis office. There is no outsourced call center.
Email: info@fetchazlife.com
Phone: +1 980-621-6152
Address: 1012 Valley Street, Kannapolis, NC 28081, United States
Hours: Monday – Friday, 9:00 AM – 6:00 PM Eastern Time
Email is the fastest way to reach us for order questions, returns, or product information. Include your order number if your message is about an existing order. We aim to reply within one business day during operating hours. If you call outside business hours, leave a voicemail with your order number and a callback number, and we will return your call the next business day.
For returns, please email us before shipping anything back so we can send you the correct return instructions.